We were called in to resolve constant internet dropouts and poor connectivity affecting staff productivity at a two-storey small business office in South East Queensland. After a full site audit, we identified weak signal zones, outdated networking hardware, and overloaded access points as the primary causes.

Our team designed and installed a commercial-grade mesh Wi-Fi system with seamless handoff between nodes, delivering consistent signal strength to all 12+ employees across both levels. We also reconfigured the network topology, installed a high-throughput business router, and ensured that printers, phones, and smart devices all operated on correctly segmented networks for security and speed.

Today, their internet is fast, reliable, and future-ready — with support for expansion as the business grows.

A home user in Ipswich contacted us after their PC became almost unusable due to slow performance, pop-ups, and crashing applications. Our technician ran a full system diagnostic and identified multiple malware infections, bloated startup programs, and a failing hard drive.

We removed all malware and adware, upgraded the system to an SSD, and performed a fresh Windows reinstall with the latest drivers and updates. The user also opted into our managed antivirus service for ongoing protection and support.

The client now enjoys a fast, secure, and responsive computer — and peace of mind knowing it's monitored.

A growing consultancy firm with 10 staff was struggling with inconsistent email sync, lost messages, and limited storage while using a POP3 mail server. They needed a reliable, secure, and modern solution for email and collaboration.

Geek Fleet handled their complete transition to Microsoft 365 — including DNS configuration, email migration from the old provider, shared mailbox setup, and Outlook client deployment across all devices. We also provided staff onboarding, security hardening, and backup policy implementation.

Since migrating, their email experience is seamless, secure, and supported from anywhere — with zero downtime during the switch.

We were contacted by a home user in distress after their external hard drive — containing over 5 years of family photos and important documents — stopped being recognised by any computer. They had no backups and feared everything was lost.

Our technician collected the device, performed sector-level diagnostics, and used professional data recovery software to clone the failing drive to a new one. We recovered 97% of the lost data, categorised it into folders, and delivered it securely on a new USB drive.

We then set up an automated backup system using cloud sync and a local drive, so the same stress never happens again.